senseofright.com operates Monday through Friday from 10:00 a.m. to 6:00 p.m. Our fulfillment team processes and ships orders during these business hours. Please note that our warehouse does not operate on Saturdays, Sundays, or public holidays.

Most orders leave our processing location within one business day after the order has been placed. Once your order has been shipped, you will receive a confirmation email containing your tracking number, allowing you to monitor the delivery status of your package.

If there happens to be an issue with your order, a member of the senseofright.com customer support team will contact you by email to help resolve the matter. If you have not received your order within one week after shipment, please contact our customer support team at Sale@senseofright.com

 for assistance.

To help avoid delays, please ensure that the billing address entered at checkout matches the address associated with your credit card. senseofright.com will not be responsible for delays caused by incorrect billing information. In some cases, international credit cards may require additional verification before the order can be processed and shipped.

Please note that senseofright.com is not responsible for shipping delays caused by weather conditions, customs processing, or other unforeseen events, and refunds will not be issued for delays caused by such circumstances.

Shipping Fee

All orders are shipped with a fixed shipping fee of $5 USD per order.

The shipping cost will be clearly displayed at checkout before the order is completed.

Shipping Methods

We work with trusted logistics partners such as FedEx and UPS to ensure reliable delivery.

Orders placed before 10:00 a.m. (business days) may be eligible for same-day processing, while orders placed after 10:00 a.m. will typically be processed on the next business day.

International Shipping

International orders are generally shipped via UPS. Delivery times for international shipments typically range from 2 to 14 business days, depending on the destination country and customs processing time.

Order Cancellation Policy

If you wish to cancel your order, please contact our customer service team within 24 hours after placing the order. Once the order has entered the processing or shipping stage, cancellation may no longer be possible.

For cancellation requests or additional assistance, please contact our customer support team by email.